Posting and applicant matching only · contracts and payments are handled directly
MADE IT USER GUIDEA clear way to work across borders,
A clear way to work across borders,
from contract to settlement.
Made It helps companies work safely with remote talent in other countries under clear monthly contracts.
Monthly rate only · English contract · both e-signatures · international escrow
ESCROW.COM · LOGIN & FUNDING
Before opening Escrow.com
Funding, transaction management and verification buttons open the external Escrow.com website. Made It and Escrow.com have separate logins.
- 01
Check your contract email
In My Page → International Contracts, check the displayed login email. Companies use their own company email; partners use their own partner email. Use the email stored in that contract, even if your profile later changes.
- 02
Log in or sign up with the same email
Click the funding or transaction button in Made It and read the notice. Log in to Escrow.com with the same email as your contract, or sign up with that email if you do not have an account. Accounts are not created automatically and passwords are separate. Sign out first if another email is already logged in.
- 03
Continue in the linked transaction
Check the contract title, transaction ID, USD amount and other party. Companies agree, verify and fund; partners agree, verify and later handle delivery and payout details. Payment may require the other party's agreement and required verification first. Signing the Made It contract and agreeing on Escrow.com are separate steps. If an agreement is requested, both parties can sign in Made It before funding and download the PDF for submission. The contract starts only after verified funding.
- 04
Check status in Made It
Return to Made It My Page and refresh the status after processing. Logging in or opening a page does not complete funding. Monthly payments do not happen simply because a date arrives; delivery, receipt, inspection and Escrow.com payout processing are required.
ESCROW.COM · FIELD GUIDE
Your next step, explained clearly.
From account setup to your first payment. Find your role and open the step you need.
Prepare, fund, and inspect
Sign the contract → create the transaction → submit requested documents → check review results and fund → receive and inspect monthly work
Sign, deliver, and get paid
Sign → agree and set payout details → submit requested documents → check review results → work after funding and ACTIVE → deliver and check payout
01
Accounts & verification
3 topics01Start with the complete workflow
Company = Buyer; Partner = Seller. This is a user guide, not your signed agreement.
Start with the complete workflow
Company = Buyer; Partner = Seller. This is a user guide, not your signed agreement.
Apply, interview and select
The company contacts applicants directly to arrange the interview, time zone and format, then selects a partner. Same-country parties arrange their own contracts and payments. The following escrow steps apply to cross-border monthly service contracts.
Accounts and verification → signatures → agreement and funding
Each party prepares an Escrow.com account using their contract email and completes required verification. After the company signs, the partner signs in Made It. Agree on Escrow.com, provide requested documents and fund the transaction. External prompts may appear in a different order.
ACTIVE → monthly delivery → receipt and inspection → payout
Start work after both signatures and verified funding. Each month, the partner hands over the work and records delivery; the company receives and inspects it. Escrow.com processes payout, followed by bank arrival. A month passing does not trigger automatic payroll.
02Both parties: prepare verified accounts
Made It registration, login and signatures do not create or verify an Escrow.com account.
Both parties: prepare verified accounts
Made It registration, login and signatures do not create or verify an Escrow.com account.
Use your own contract email
Check the login email in Made It → My Page → International Contracts. Each party signs up for Escrow.com with their own displayed email, or logs in to an existing account with that email. Escrow.com has a separate password.
Complete required verification before proceeding
Both company and partner should prepare identity/business verification and confirm approval as Verified. Submitted or pending review is not approved. Creating a transaction or successfully logging in does not confirm verification.
Account verification and transaction documents differ
Required verification and documents depend on country, account and transaction. A verified account can still receive additional agreement requests. Made It cannot approve or bypass these requirements. Follow the outstanding requests shown on Escrow.com.
03How to complete identity or business checks
Use Get Verified / Verify Your Account on Escrow.com, or Made It's verification link.
How to complete identity or business checks
Use Get Verified / Verify Your Account on Escrow.com, or Made It's verification link.
1. Choose the actual contracting identity
Choose Individual for personal transactions or Company for business transactions. Enter accurate legal details and contact information. Match the contracting, payment and receiving identity; do not choose solely from your Made It membership label.
2. Submit the requested evidence to Escrow.com
Prepare the identity and address evidence requested; company accounts also need business evidence. Follow the official requirements for acceptable documents, translations and file formats. Do not upload identity or banking documents to a public Made It profile.
3. Check approval and any further requests
Check Escrow.com's review result and email, and address any resubmission requests there. Made It's verification button opens the external verification flow; clicking it does not verify your account.
02
Signatures & documents
5 topics04Company: review the quote and sign first
Select a partner and review the international contract in Made It.
Company: review the quote and sign first
Select a partner and review the international contract in Made It.
1. Check USD amounts, months and inspection days
New Escrow.com contracts use a USD monthly quote converted from the posting currency. Check the original amount, rate date, USD quote, contract months and inspection days. Initial funding covers up to three months, with company-paid provider fees in addition.
2. Save the company signature and ask the partner to sign
Read the contract, complete the canvas signature and acknowledgments, then save. Ask the partner to use Review & Sign for this contract in Made It My Page. The partner can sign before escrow funding.
3. Later posting edits do not change signed amounts
The stored contract and USD amount remain the record. Bank/card conversion rates and charges may differ from the quote. Agree on the appropriate contract-change process with the other party instead of altering a signed agreement unilaterally.
05Partner: sign before funding and get the PDF
Sign in Made It. Escrow.com's Agree button is a separate action.
Partner: sign before funding and get the PDF
Sign in Made It. Escrow.com's Agree button is a separate action.
1. My Page → International Contracts → Review & Sign
Log in to Made It as the selected partner. On the company-signed contract, use Review & Sign. Read the English agreement, amounts, term and termination rules, add your canvas signature and choose Save Signature.
2. Download Signed English PDF after both signatures
Either party can download the PDF from that contract card. Signing before funding does not start work. Prepare the agreement PDF while funding is pending. Do not submit this user-guide PDF as the parties' agreement.
3. If unsigned when funding is verified: 48 hours
Sign before the displayed deadline following verified funding. Missing it prevents activation and requires refund processing. If you already signed before funding, no repeat signature is needed; check for ACTIVE after funding is verified.
06Company opens the transaction; partner agrees
Made It links open Escrow.com. Opening the page is not payment.
Company opens the transaction; partner agrees
Made It links open Escrow.com. Opening the page is not payment.
Company: Continue funding on Escrow.com
Check the deposit, inspection period and fees in My Page, then open funding. Sign in with your contract email and compare title, transaction ID, other party and monthly USD items. Landing on a transaction page does not prove a card was charged.
Company sees: The Seller has to sign in…
The transaction is waiting for the partner's agreement. Ask the partner to log in using their own contract email and review the linked transaction. Reopening the buyer's page does not complete the seller's agreement.
Partner: Agree · deliver · payout details → Agree
On Review and agree to terms, check amounts, inspection days and the other party, then choose Agree if you accept. This is separate from the Made It canvas signature. The button does not depend on the company merely opening its own page.
07Partner: set up your payout method
Please Select a Settlement Option asks how you want to receive money.
Partner: set up your payout method
Please Select a Settlement Option asks how you want to receive money.
Distinguish wire transfer from ACH
For a Korean or other non-US bank, review the available Wire/Bank Transfer process. ACH / Electronic Check requires an eligible US bank account. Follow the available options, charges and bank instructions shown for your account.
Enter accurate beneficiary and bank details
Confirm the requested beneficiary, account number, bank and SWIFT details with your bank. Verification may appear before payout setup. Saving bank details does not complete funding or a monthly payout.
Review carefully before final submission
Changing the selected payout method later may be restricted. Check all details before submitting. Transfers and intermediary banks may charge fees for individual monthly payouts. Buyer payment selection and seller payout setup are different screens.
08Additional documents: written agreement
Party's Written Agreement requests the parties' contract, even if account checks are complete.
Additional documents: written agreement
Party's Written Agreement requests the parties' contract, even if account checks are complete.
1. Complete both signatures in Made It first
Prepare the signed English contract PDF before funding if needed. Use Download Signed English PDF on the matching My Page contract. Confirm its ID, parties, amounts and both signatures match this transaction.
2. Upload Documents → Choose file → Submit Document
Select the requested document type, attach the signed agreement and submit it. Choosing a file alone is not submission. Follow the displayed file and size limits, and check the submission result and any further requests.
3. Submission is separate from approval
Do not substitute this guide, an unsigned agreement or another transaction's contract. Escrow.com decides whether documents are accepted. If funding or submission remains blocked, contact its support with the transaction ID and requested document type.
03
Funding & progress
5 topics09Company: use Pay Now, then verify funding
A deposit-request email is not document approval. Payment and secured funds are separate.
Company: use Pay Now, then verify funding
A deposit-request email is not document approval. Payment and secured funds are separate.
1. Deposit-request email → Pay Now
When Escrow.com sends ‘A transaction requires your deposit’, click Pay Now and sign in with your contract email. Match the transaction ID, parties and amount to Made It, then follow the offered payment method. View Progress opens progress details. This requests funding after both parties agree; it does not confirm document approval.
2. A debit can still be awaiting approval
Buyer paid by PayPal, awaiting Escrow.com approval means payment awaits approval. Funds not secured means funding is unconfirmed. A debit is not secured funding. Payment may be available during document review. If already paid, do not pay again; check approval and further requests.
3. Refresh the matching transaction in Made It
Match transaction IDs, then refresh Made It. Confirmed payment-sent/received records appear as pending funding approval. Secured funds and both signatures are required for ACTIVE. Check provider and payment fees. An email click or card debit alone does not authorize work or delivery.
10Troubleshooting: what to check on screen
Do not fix linking problems by using the other party's account or creating a separate transaction.
Troubleshooting: what to check on screen
Do not fix linking problems by using the other party's account or creating a separate transaction.
No transactions / wrong account screen
Compare your signed-in email with your stored contract email. Switching company and partner in one browser can leave the other account's session active. Sign out, use your own account, then reopen the Made It transaction link.
Partner signature / PDF button missing
Open the matching International Contracts card in My Page, not just the project-details popup. Check that the company signed and you are the selected partner. If both signed but download is blocked, send Made It the contract ID and error message.
Unsure what an external button completed
Check Escrow.com's transaction status, History and outstanding requests, then refresh Made It. Ask Escrow.com about verification, documents, payments or transfers; ask Made It about links, display or signing controls. Do not send passwords or full card numbers.
12Read the contract amounts and periods
Contract months, monthly rate and inspection days mean different things.
Read the contract amounts and periods
Contract months, monthly rate and inspection days mean different things.
Monthly Rate / Contract term
Monthly Rate is the service amount for one month. Contract term is the total number of months. For example, 100 USD per month for 3 months totals 300 USD in service fees. Check processing fees separately.
Inspection period per monthly delivery
This is the time to inspect each monthly deliverable. 3 day(s) does not mean a 3-month contract. Use the days in your contract; 3 days is an example. Inspection starts on receipt confirmation or Escrow.com's delivery confirmation.
Initial escrow / maximum 3
Initial funding equals the monthly rate times the shorter of the contract term or 3 months. The example funds 300 USD, settled by monthly item. Longer contracts need later funding cycles; the whole deposit is not paid to the partner at once.
13What do the My Page buttons do?
Log in → My Page → Contracts → the contract's escrow section.
What do the My Page buttons do?
Log in → My Page → Contracts → the contract's escrow section.
Partner: Confirm Delivery & Request Payment
Once the month is funded and the contract ACTIVE, confirm completed delivery in Made It after handing over the actual work. Made It sends the record to Escrow.com and verifies it before updating the status. This is not an immediate payout. Check directly on Escrow.com opens the external transaction.
Company: Review & Approve Payment on Escrow.com
After funding and delivery are verified, use the monthly guidance to open the existing Escrow.com transaction. Confirm receipt and acceptance using the company's own account. Escrow.com does not permit a platform to accept on the buyer's behalf, so Made It cannot complete final payment approval internally.
If the button is missing or login is required
The button is available for a created, linked funding cycle. Check the contract, transaction number and participant account. After external login, locate that transaction. Contact Made It if the transaction link reports an error.
17Understand the status on My Page
Made It displays monthly results verified with Escrow.com.
Understand the status on My Page
Made It displays monthly results verified with Escrow.com.
Funded / awaiting delivery → Delivered / awaiting receipt
‘Funded / awaiting delivery’ confirms escrow funding but not delivery. ‘Delivered / awaiting receipt’ confirms the delivery state. Neither status means the partner has been paid.
Inspecting → Accepted / awaiting payout → Paid
‘Inspecting’ follows receipt; ‘Accepted / awaiting payout’ confirms acceptance. ‘Paid’ means Escrow.com reports disbursement to the beneficiary. Made It does not read the partner's bank balance; also check the actual bank credit.
Use ‘Refresh status’ after external processing
Return to Made It after processing on Escrow.com. Provider notifications or manual refresh trigger a transaction check. Review ‘Last checked’. Errors or delays may leave the previous state visible. Refreshing status does not send money.
04
Delivery & getting paid
6 topics11When is the monthly payment made?
Sign → fund → work → deliver → receive and inspect → payout.
When is the monthly payment made?
Sign → fund → work → deliver → receive and inspect → payout.
Signing does not start an automatic monthly payout
Both signatures and verified initial funding allow the contract to start. Made It does not transfer money simply because one month has passed since signing. Each monthly payment follows delivery and inspection of that month's work.
Funding and payout are separate steps
The company's deposit is held by Escrow.com. Funded does not mean the partner has received money. Escrow.com processes payout after acceptance; arrival in the partner's bank account must be checked separately.
Agree on the monthly schedule first
Agree directly on scope, delivery dates, delivery method, inspection criteria and contacts. Made It does not currently assign a fixed payday or delivery date. This guide explains monthly service payments.
14Partner steps: deliver and record delivery
Hand over the actual work and record delivery on Escrow.com.
Partner steps: deliver and record delivery
Hand over the actual work and record delivery on Escrow.com.
1. Complete the work and hand it over
Check ACTIVE and funding for that month. Send code, files and access instructions through the agreed repository, file service or email. Made It records delivery status; it does not transfer the work files. Keep delivery links, versions and timestamps.
2. Confirm Delivery & Request Payment in Made It
Choose the correct month in My Page and confirm the work was delivered. The server checks funding, contract and access before recording only that month's delivery on Escrow.com. Verified delivery moves to receipt/inspection. Existing delivery records are not sent again.
3. Confirm the result and continue inspection
If delegated access is denied, use Check directly on Escrow.com. An uncertain response is not shown as success; repeat submissions are blocked until resolved. Refresh status or check the existing transaction. Tell the company where to find the work for receipt and inspection. Escrow.com handles the actual payout.
15Company steps: receive, inspect, accept
Receipt means the work arrived; acceptance means you approve it after review.
Company steps: receive, inspect, accept
Receipt means the work arrived; acceptance means you approve it after review.
1. Check the delivered work and monthly item
After the partner requests delivery in Made It, verified monthly progress is displayed. Check the actual files, then use Review & Approve Payment on Escrow.com. Sign in with your contract email and match the contract, month and amount. Opening this link does not approve payment.
2. Confirm receipt and inspect within the period
Follow receipt confirmation on Escrow.com. Check agreed outputs, operation and access rights. Receipt confirmation or Escrow.com's delivery confirmation starts inspection; check the deadline shown in the transaction.
3. Accept or raise an issue based on your review
If satisfied, the buyer personally accepts the monthly item on Escrow.com. Made It cannot perform this final approval on the buyer's behalf. Raise issues within the inspection deadline. Afterwards, refresh the status in Made It. Acceptance, completed payout and bank credit are separate stages.
16Inspection days and automatic acceptance
Use the period in your contract. Three days is the example used here.
Inspection days and automatic acceptance
Use the period in your contract. Three days is the example used here.
Inspection does not start on the signing date
Do not count three days automatically from signing, a planned payday or a click on Made It's link. Inspection starts after receipt or provider delivery confirmation for that item. Check the actual start and deadline in the transaction.
No response may lead to automatic acceptance
Escrow.com may treat the item as accepted if it is neither accepted nor rejected within the inspection period. If there is a problem, use the required external transaction process before the deadline; do not rely only on a message to the partner.
Automatic acceptance is not automatic payroll
This handles inspection expiry for a delivered item. It does not schedule a transfer on a fixed monthly date. Provider payout and bank processing still follow, so do not promise the inspection end date as the bank arrival date.
18Example: first and later monthly payments
Illustrative amounts only. Check your actual currency, rate and term.
Example: first and later monthly payments
Illustrative amounts only. Check your actual currency, rate and term.
Example: 100 USD/month, 3 months, 3-day inspection
The company funds 300 USD in service amounts and both parties sign before work starts. On the agreed first delivery date, the partner hands over the work and records delivery of that item. The full 300 USD is not paid to the partner on funding day.
First month: receipt and inspection precede payout
The company confirms receipt and accepts within the 3-day inspection period; payout processing for the first 100 USD item follows. Expiry may also lead to acceptance, but does not guarantee a bank arrival date. Payout fees can affect the net amount.
Repeat the monthly steps for months two and three
Deliver and inspect each month's work. For longer contracts, the company proceeds with the next funding cycle after all months in the current cycle show paid. Subsequent funding currently requires company action; it is not an automatic charge.
19Accepted, but no payment in the bank?
Check acceptance, provider payout and bank arrival separately.
Accepted, but no payment in the bank?
Check acceptance, provider payout and bank arrival separately.
Partner: check payout setup and outstanding requests
Sign in to Escrow.com and review payout details, identity/business verification and document requests. Required payout steps may remain after acceptance. Bank, transfer method and processing schedules can affect arrival time.
Company: check acceptance of the correct month
Confirm that you completed acceptance, rather than only receipt, and selected the correct monthly item. Return to Made It and refresh status. Do not describe ‘Accepted / awaiting payout’ as a completed payment.
Where to ask and what to prepare
Ask Escrow.com about transfers, payout details and bank arrival. Ask Made It about linking or display errors. Provide the contract ID, transaction number, month, action time and error details. Never send passwords or API keys.
05
Cancellation, refunds & fees
3 topics21Cancellation and refunds: where to start
A request recorded in Made It is separate from submitting it to Escrow.com.
Cancellation and refunds: where to start
A request recorded in Made It is separate from submitting it to Escrow.com.
1. Before agreement or payment
Before both parties agree, check Cancel in the Escrow.com transaction. After agreement, if funds have not been received, email support@escrow.com with the transaction ID and reason. Where available, use Record cancellation / refund request in Made It to record why work is being stopped.
2. Paid, but funding is not yet approved
A card or PayPal debit must not be treated as unpaid. Give Escrow.com support the existing transaction ID, payment time, amount and method to check receipt and cancellation or refund options. Document review does not automatically cancel or refund a payment. Do not pay again.
3. After funds are secured or work has begun
After funding is secured, Escrow.com handles cancellation following notification from both parties. For ACTIVE contracts, record termination in Made It, then arrange external settlement. Raise delivery issues through Escrow.com's rejection or dispute process within the inspection deadline. Released funds are not automatically recovered.
22Refund amounts, company fees and progress
A 100% company refund describes the service-fund allocation, not a refund of all fees.
Refund amounts, company fees and progress
A 100% company refund describes the service-fund allocation, not a refund of all fees.
1. The company (buyer) pays transaction fees
The company pays Escrow.com escrow fees and processing costs for its chosen payment method in addition to the service amount. Official guidance says the original escrow fee is non-refundable; refund transfer charges may also apply. Partner payout and intermediary-bank charges are separate: check the transaction details.
2. Allocations do not guarantee the final refund amount
The 80/20 split, 14-day hold and return of future funded months are signed settlement terms. They do not guarantee fee refunds or instruct Escrow.com to split funds automatically. Official USD refund guidance returns funds to the original payment source. Confirm the amount, exchange effects and timing with Escrow.com.
3. Request record → approval → refund processing
Refresh status in Made It after external processing. Approval does not confirm bank credit: check your card, PayPal or bank account. Give Escrow.com the transaction ID, contract ID, month, amount and reason. Provide error details to Made It for display problems. Never send passwords or full card numbers.
20Issues, refunds and reference material
This user guide explains the workflow; it does not amend the signed English contract.
Issues, refunds and reference material
This user guide explains the workflow; it does not amend the signed English contract.
Distinguish inspection issues from contract termination
For problems with delivered work, review Escrow.com's process within the inspection deadline and communicate with the other party. Consult your signed contract for termination and settlement. Made It does not judge work quality, completion or fault.
Request records, refund approval and refunds differ
Made It's ‘Record cancellation / refund request’ records a request and stops the contract workflow. Actual transfers or refunds require Escrow.com processing. ‘Refund approved / awaiting transfer’ does not confirm money has arrived in the bank.
Official process references · checked 2026-10-05
Identity verification: https://www.escrow.com/support/identity-verification Payment options: https://www.escrow.com/support/payment-options Milestone workflow: https://www.escrow.com/milestones/how-it-works
01 · TRADE TYPES
The right flow for each trade
The parties' countries determine the contract type and whether escrow applies.
KR=KR
Same-Country Trade
- Even on a global posting, the selected applicant's actual country determines the flow
- Made It provides posting and applicant matching only
- No Made It contract, e-signature, or escrow
- Parties handle contracts and payments directly
KR≠US
Cross-Border Trade
- Monthly rate only
- English contract and both canvas signatures
- Up to three months in escrow
- Monthly settlement and contract-state management
02 · HOW IT WORKS
Follow the steps for your role
- 01
Post
Local postings may use fixed price or monthly rate. Cross-border recruiting must use a monthly rate.
- 02
Select
Review the English contract, initial funding, and termination rules before selecting an overseas applicant.
- 03
Sign, document & fund
The partner can sign after the company, before funding. Prepare the signed PDF, complete Escrow.com agreement, verification and requested documents, then fund up to three months.
- 04
Manage
Start work after both signatures and verified funding make the contract ACTIVE, then follow monthly delivery, inspection and settlement.
48 HOURSPartner Signature Deadline
If the Partner does not sign within 48 hours after verified funding, the contract never becomes effective and a refund request is recorded. A completed refund is shown only after Escrow.com confirms it.
03 · CONTRACT STATE
From selection to an active contract
01SELECTEDPartner selected
→02PREPARINGSignatures & funding preparation
→03ACTIVESigned & funded · work starts
→04SETTLEDSettlement · contract end
Consent + both signatures + escrow funding must all be complete before ACTIVE.
04 · FUNDING & SETTLEMENT
Fund what is needed, then settle monthly
Contract TermInitial Escrow
1 month1 month
2 months2 months
3 months3 months
4+ months3 months
1,000 USD × 12 months
Fund 3,000 USD plus provider fees initially. After payouts for the previous cycle, fund up to three more months. New Escrow.com contracts use the agreed USD quote regardless of the posting currency.
Company 0% · Partner 100%
A completed month is paid fully to the Partner and prior settled months remain final.
COMPANY TERMINATION
Company · Days 1–20
80%Company refund20%Partner settlement
- Work ends immediately
- Current month held for 14 days
- Future months refunded 100%
- 80/20 unavailable after day 20
PARTNER TERMINATION
Partner · Any Time
0%Partner payment100%Company refund
- Work and contract end immediately
- Partner forfeits current month
- Current and future funds refunded
05 · CONTRACT RECORD
Preserved exactly as signed
Later edits do not change the contract snapshot. Both parties can view and download the official English PDF.
OFFICIAL ENGLISH PDF✓ Contract ID / Version✓ Company & Partner✓ Monthly Rate / Currency / Term✓ Scope / Escrow / Termination Rules✓ Both Signatures / signed_at✓ Activated At / SHA-256 Hash
06 · ROLES & RESPONSIBILITY
What Made It manages
For Cross-Border Trade
Made It records and displays English contracts, electronic signatures, and verified funding, payment, and refund statuses. Escrow.com holds funds and processes actual payments and refunds under its transaction terms and procedures. Refund approval and completed transfers are shown as separate statuses.
Same-Country: Matching Only
Made It only connects posting and applicant information and does not administer contracts or payments.
Made It Does Not Judge
Fault, quality, completion percentage, justified revisions, or work attitude